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With the passing of August recently, it brought to mind the events that unfolded the same time last year with regard to the leasing of a vehicle through you. Even a year down the line, I am completely satisfied with the level of service I have continued to receive from yourselves and can highly recommend your operation to other employers seeking potential leasing solutions.
A further comment on those "troubled" times, when we were asking for delivery of a vehicle within days is that I was pleasantly surprised with the level of detail and attention you applied as well as with the speed of responsiveness to questions and concerns and finally, and most importantly, with you meeting our final delivery requirements and giving 100% customer satisfaction. It was at the time, and still is, very much appreciated.
The car arrived yesterday at 7:30, so it was a nice way to start the week. The car its self is fantastic, I spent all day driving round to friends houses to show them the roof going up and down. Thanks for getting the delivery sorted out, it was disappointing to have to wait the extra week for the car, but now it's here it was definitely worth waiting for. I think the colour of the car is probably better than the blue I wanted at first and with the blue roof (which I wasn't expecting but was a nice extra) it looks even better than I expected.
Sorry I missed you call last week but just want to say thank you for the great service you provided, the overall experience and service I received was first rate. In fact I have recommended you to a colleague who is looking to lease a car now!!!
Can you phone me when you are free or email me your phone number as I have misplaced it!!
Dear Terry and Andrew,
I've received the car today around 12.00 noon. It arrived in perfect condition.
The vehicle is great, I haven't had the pleasure of driving it yet, apart from about 150 yards to park it in the secured car park.
I have not even had the chance to check if all the equipment is functioning as it should, but I believe everything should be in good working order. I will obviously let you know if anything isn't.
So, a big "THANK YOU" to both of you for the great support, service and a smooth and perfectly timed delivery.
Well, obviously also a big thank you to my Director, David, who's signed the paperworks....
Thank you so much for your help to find me a nice car. I am really impressed with your service. You were very patient with me even though I changed my mind so many times and you were very quick to find the details for so many cars. I am sure you have plenty of contacts and you were willing to go extra mile to find me a good car rather than trying to sell me a random one. It is very difficult to find someone honest like you nowadays in the market. It was a pleasure doing bussiness with you. Thanks again and I will definitely recommend you to my friends who is already interested in taking a car for hire.
I tried to call you later on Friday but I think it was bit too late. I hope you had a good Christmas. I wish you and your family a very good new year. God bless you.
Got the car and Karen is over the moon with it.
Thanks for your help with this and we will definitely call you if we need anything else.
To be absolutely honest where do I start?. I have dealt with Terry for probably over 10 years now. My latest order was for a Mitsubishi Shogun SG4 Black. I am completely over the moon with the vehicle, but more importantly was the service I received off Terry. I have never dealt with a more friendly,polite and professional guy in my whole working life. Nothing is too much trouble from him and he takes all the stress out of the order process, keeps you well informed and up to date with everything that goes on. To be honest he's like a friend to me although we have never met in person If you have never dealt with Terry before, I strongly suggest you give him a try because like me i am 100 percent confident that you will never use anybody else again. A big thank you Terry And thank you for all your help, advice and support Jason Concorde Maintenance Services Ltd
Yes car has now arrived, and everything has now been sorted. Just want to say a massive thank you for all your help with this. You've been brilliant dealing with the endless emails of questions, and everything we've thrown at you so a massive thanks for that. My mum may be looking for a new car soon, so will be sending her directly your way if she decides to get one.
I'm sure I will be in touch with any other questions about the lease itself, but thanks once again!
Aaron and Bethany
Sorry for the late reply, its been a hectic day.
Car turned up bang on time this morning
Just been out in it and we are both more than pleased with it.
Its been a pleasure to deal with you, thanks for persevering with it and if leasing turns out to suit then we'll definitely be returning to you for future business.
Spot on mate thanks – the car is excellent and the driver was a good chap.
Thanks for all your help
Have a good weekend
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Direct Car Leasing
23 Oak Lane
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