Challenge Direct Car Leasing to Get the Right Price

Dear Terry,

I know I said that I would contact you with a letter so here it is, Sorry it's a bit late. Just to say a BIG Thank you for all the help and guidance you gave me in selecting my new car, you made the process so easy.

I have just a small query, what do I do with the services do I take it along to the nearest Renault car dealership? or can any car garage do it as my husband works for a Mercedes dealership.

I look forward to hearing from you soon, take care,

Michelle Knibbs

Michelle Knibbs

Hi Terry

Just a note to say that i received delivery of my car at 9.30 am this morning with no problems.

Would i contact ford lease direct to ensure the circa 130 miles (delivery) is deducted from the mileage amount agreed ?

Just a personal note to say many thanks for all your help, its greatly appreciated.

Kind Regards

Martin

Martin Lee

Hi Terry

Just a short note to thank you very much for your help in finding the Passat CC, which I am totally delighted with, the car was delivered on time and in pristine condition.
The overall service provided by yourself was exceptional and straight forward and I look forward to dealing with you again next time round.

Kind regards

James
Aberdeenshire

James Cooper

Hi Terry

Car arrived today its lovely just what we were looking for.

Thanks for all your help with this and we will no doubt be in touch when this lease runs out.

Thanks again

Nikki and Ray

Nikki and Ray

Hi Terry

Yes car collected at 8am

Just wanted to drop you a line to say thanks again for you help and support over the last months regarding change over of the cars. The new one is absolutely fab and a feel like a girl racer as it has blacked out back window and a spoiler!!!!

Thanks again for such a brilliant service and hope to speak to you in another 3 years!

Cheers

Kathy Playford

Hi Terry, car is pretty amazing to be honest
The little Corsa VXR is great well worth the wait, customer service was just as good!
Hope to speak soon mate!
Jamie Byrne

Jamie Bryne

Hi Terry
We took delivery of the car on Friday, thank you for all your help and assistance.

It drives really well, and we hear it's economical to run. As a family we'll get used to it, its the smallest car we've owned - but its functional for us and we'll get in touch as soon as we are ready to upgrade.

Thanks once again.

Kind regards,
Ade

Ade Thompson

Terry

I have received the aerial for the car thanks for that. Sorry I haven't been in contact but I am very busy.

The car is excellent and my wife is very happy.

I must admit that leasing a car over the internet through a company I had never heard of made me very nervous, we've all heard horror stories. I am glad to say that these concerns proved to be completely unfounded.

The car we have received exceeds expectations. Thank you for your perseverance on our behalf, I appreciate that our financial irregularities made the process four times as complicated as it should have been.

I would have no hesitation in unreservedly recommending your firm to anyone and will definitely return to you for our next vehicle.

On a personal note, I have enjoyed the good humour that you have confronted every obstacle we have presented.

Many thanks.

Craig Godwin
Managing Director

Craig Godwin

Dear Terry,

With the passing of August recently, it brought to mind the events that unfolded the same time last year with regard to the leasing of a vehicle through you. Even a year down the line, I am completely satisfied with the level of service I have continued to receive from yourselves and can highly recommend your operation to other employers seeking potential leasing solutions.

A further comment on those 'troubled' times, when we were asking for delivery of a vehicle within days is that I was pleasantly surprised with the level of detail and attention you applied as well as with the speed of responsiveness to questions and concerns and finally, and most importantly, with you meeting our final delivery requirements and giving 100% customer satisfaction. It was at the time, and still is, very much appreciated.

Many thanks
John Wood

John Wood