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Customer Testimonials


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Ford Kuga Estate 2.5 Ecoboost Phev St-li
I just wanted to say a massive thank-you to Terry and the team. Through lockdown you kept us notified through every stage of the pricing and ordering process - certainly not an easy task given that the dealerships were on reduced hours etc. We would highly recommend Direct Car Leasing for your next car!!
Alex Chetwood
Ford Fiesta 5DR 1.5T 200ps ST-3 Performa
A massive 'THANK YOU' to Terry! This is our 3rd car that we have hired through Terry and each time Terry has been exceptional and quick in getting back to all of our queries and also getting us the best price every time. This year (2020) was a challenge for everyone I think because of Covid 'Lockdown' Our car was due to be delivered to us in April 2020 but we finally got our car in July 2020 but Terry always kept us informed throughout. We would have no hesitation in highly recommending Terry to anyone looking for a car. We are extremely happy with his service and will be back in 2024 for our next car. Keep up the good work Terry. Thanks again.....Daniel & Apinya Wright.
Daniel & Apinya Wright
Suzuki Swift Hatchback 1.2 Boosterjet SZ
HI Terry Just wanted to say thank you yet again for your excellent service in obtaining my new lease car and for all your help in arranging for the collection of my old one. Due to lockdown we experienced further difficulties but as always you gave a fabulous customer service and I would not go to anyone else Thanks Terry the new car is fab Kathy
Kathy Playford
Mercedes C220d 4dr Saloon AMG Line Editi
“Real dramas with this one as paper work was completed on the day of Lockdown. Terry was the ultimate professional, giving constant update through out the process and once locked down was eased managed to get the car delivered in next to no time. A big thank you.” Bill Gamble
William Gamble
MINI Hatch II Cooper 1.5 136 Sport 5Dr S
Hi Terry. All good here. Hope you are okay too. “It’s the easiest lease we have done to date, down mainly to you and your attentive attitude and willingness to help. I can’t fault you. Big thanks.” Cheers Darren
Darren Cutler
F Pace Chequered Flag Special Edition
Terry. Can’t thank you enough for this latest car and all done with your usual calm professional and expert attention to detail. Over the years you have supplied our cars and taken the hassle out of the job. You really are one of the good guys and I can’t recommend you enough. Love my car and love your ability to make it seamless
Libby at Parker Property
Ford Kuga 5 Door 2.5 Dtc 225 Phev St-Lin
Terry went above and beyond to locate and deliver my car during the Coronavirus lockdown, it was actually delivered within less than two working days. Terry was recommended by a colleague and he is very personable and he is very easy to do business with and the whole process was very simple therefore, I would have no hesitation in recommending him to anyone looking for a car. I'm very happy with the Kuga, and Terry was able to deliver it with a good specification and at the right price. Thanks John
John Clarke
Volvo V40 Cross Country T3 [152] Nav Plu
Hi Terry Yes. It was delivered this morning at the office. I’m on my way to pick it up right now 😊 I bought insurance for it Yesterday. Thanks Terry. I’m looking forward to the new car 😊 /Anders
Anders Edsberg
Car arrived thank you love it. Perfect thank you P
Patricia Rowland
Mercedes E220d AMG Line Premium 4dr 9G-T
Car turned up all ok Terry...the reg was correct first instance Really good car and thanks Terry Marc
Marc Odriscoll
Nissan Juke SUV 1.6 112 Bose Personal Ed
Hi Terry, All went well thanks. We love the car. So far so good. We are on our holiday in Cornwall. Thanks for all your help. We will be in touch if we have any questions. Many thanks Carly and Aaron
Aaron Chamberlain
VW T-ROC SE 1.6TDI 115ps manual
Thanks Terry, My new car. Love the the colour. Nice chap who delivered it so all good. Wendy x
Mike & Wendy Taylor
Nissan Qashqai Acenta Premium 2wd 1.3 DI
Hi Terry The vehicle has now been delivered. Thank you for all your assistance and help. Will drop by for a brew sometime! Regards Charles
Charles Christopher
Ford Fiesta Titanium 1.0T EcoBoost 125PS
Hi Terry, I am pleased to say that the delivery went as planned, thank you. Not so the collection of the old car though. It should have been collected last Friday and it was only late in the day that I was contacted to say that the driver had an issue with an earlier job so wouldn't make it. I was told to expect further details of an alternate driver but that never happened, so I had to e-mail but it was now the weekend, so no response. Fortunately I was contacted this morning and another driver did arrive (after the new car did), so all is well that ends well. The collection was done by British Car Auctions. Despite a poor start they came good in the end, so no need to complain. Glad that's all sorted for now .... see you again in 2.5 years. Thanks for your help again, Dave.
David Belsey
Hi Terry The car has arrived and it looks good . Got insurance for £1200 in the end with current supplier LV. Thanks for all your help and stay safe mate. Regards Ibrahim Hasan
Ibrahim Hasan
Touran 1.6 TDI 115 SE Family
Terry has sourced the last two lease cars we have taken on, and he has made each process as seamless as possible. He always goes the extra mile to come up with the best deals, and his attention to detail is meticulous. We have been so impressed with Terry's knowledge of everything 'car' and he has reassured us and kept us right over a number of matters along the way. We wouldn't go to anyone else, and rest assured we will be coming back for our future cars. Thank you for everything, Terry! You are a true asset to the company.
Stephanie Power
Focus 1.0T EcoBoost 125 ST-Line Nav HB
Terry has been very helpful with helping me find my perfect car. He managed to find me amazing deals which suit me as a student. Terry even managed to get the delivery to me 7 days earlier than it was meant to happen because I didn’t have a car. If you’re reading this and are unsure whether to use Direct Car Leasing then change your mind and 100% use them. Car arrived 10:30 am in perfect condition and couldn’t be happier! Cheers Terry.
Harrison Patton
Mercedes E250CDI AMG Sport Cpe 2dr Auto
Hi Terry, Car is really good, too many gadgets for me to remember though lol. I’ve started to relax and enjoy driving the car now. I will give you a call later today about GAP insurance. Regards Liz
Elizabeth Hannah
Morning Terry, I hope you are well and had a lovely Christmas and New Year! Sorry it has taken me a while to email you to say Thank you for all your help last year. The car is amazing and Daniel really LIKES it. The reason for my email was the mileage.....I think I will be going over 10,000 a year and I was wondering is there a cost I could pay for an extra 1,000 mileage just to be save at the end of the 3 year? Let me know. Many thanks Apinya
Apinya Clark
Hyundai I30 diesel HATCHBACK 1.6 CRDi Bl
Hi Terry, Just to say my baby drives live a dream, really happy with the car.. Thanks again
Ingrid Carter
Fiesta Hatchback 1.0 EcoBoost 140 ST-Lin
Hi Terry, Thanks for your email. The car was delivered on Wednesday last week and it looks great so far. Thanks again for your help and professionalism. Kind regards Paolo
Paolo Siciliano
Ford Focus 5 Door Hatch 1.6TDCi 115 Zete
Hi Terry Just a note to say that i received delivery of my car at 9.30 am this morning with no problems. Would i contact ford lease direct to ensure the circa 130 miles (delivery) is deducted from the mileage amount agreed ? Just a personal note to say many thanks for all your help, its greatly appreciated. Kind Regards Martin
Martin Lee
Ford Focus 1.6TDCi 115 Zetec 5 dr
Ayeup Terry Everything delivered in on Friday morning. Very nice man. Delivered with 129 miles on. Very, very chuffed with car. Thank you very much for your excellent service, we are highly delighted with how straight forward it all was. Thanks again Kind Regards
Michael Peckett
Chaps. Just like to say many thanks. The Car is stunning,both my Boys Love it and my Partner. Many thanks again. Kev.
Kevin Leaman
Citroen C1 Hatchback 1.0i Platinum 5dr
Hi Terry Yes car collected at 8am Just wanted to drop you a line to say thanks again for you help and support over the last months regarding change over of the cars. The new one is absolutely fab and a feel like a girl racer as it has blacked out back window and a spoiler!!!! Thanks again for such a brilliant service and hope to speak to you in another 3 years! Cheers
Kathy Playford
Ford Fiesta Hatchback 1.25 82 Zetec 3dr
Hi Terry, I received delivery of the car this morning at 11am. I am very happy with the car. There is no tax disc in the windscreen, am I correct in assuming that it will arrive by post in a few days? Thanks for everything you have done for me over the past few weeks . I will have no hesitation in recommending you to my friends and family. I look forward to doing business with you again at the end of the contract. Regards Martin
Martin Cooney
Citroen C1 1.0i Edition 5 door
Hi Terry, The car is lovely thanks! Yes I organised my gap no problem with that contact. Thanks Anne - Marie
Anne-Marie Allen
FIAT 500 HATCHBACK 1.2 Pop 3dr [Start St
Hi Terry, Yes car has now arrived, and everything has now been sorted. Just want to say a massive thank you for all your help with this. You've been brilliant dealing with the endless emails of questions, and everything we've thrown at you so a massive thanks for that. My mum may be looking for a new car soon, so will be sending her directly your way if she decides to get one. I'm sure I will be in touch with any other questions about the lease itself, but thanks once again! Aaron and Bethany
Aaron Walker
Hyundai i40 Tourer 1.7CRDi (136ps) Blue
Terry Spot on mate thanks – the car is excellent and the driver was a good chap. Thanks for all your help Have a good weekend Graham
Graham Johnson
Ford Fiesta Hatchback 1.0 EcoBoost Titan
Hi Terry, The car arrived today, and we've been out for a little spin. First impressions are that it is great, so I'd just like to thank you for your service - I haven't had a chance to check out the documents yet, but I'll be in touch if I need any further info. Thanks very much for all you have done. Dave.
David Belsey
Ford Fiesta 1.6 TDCi Titanium X 5dr
Terry, I am fine thanks. Yes all very well with the car and all went to plan. May I take this opportunity to thank you for your persistence and professionalism in enabling the process to be completed in such a satisfactory manner Regards Mercia
Mercia Bartlett
Vauxhall Corsa Hatchback 1.6T VXR 3dr
Hi Terry, car is pretty amazing to be honest The little Corsa VXR is great well worth the wait, customer service was just as good! Hope to speak soon mate! Jamie Byrne
Jamie Bryne
Mitsubishi Shogun SG4 Black.
To be absolutely honest where do I start?. I have dealt with Terry for probably over 10 years now. My latest order was for a Mitsubishi Shogun SG4 Black. I am completely over the moon with the vehicle, but more importantly was the service I received off Terry. I have never dealt with a more friendly,polite and professional guy in my whole working life. Nothing is too much trouble from him and he takes all the stress out of the order process, keeps you well informed and up to date with everything that goes on. To be honest he's like a friend to me although we have never met in person If you have never dealt with Terry before, I strongly suggest you give him a try because like me i am 100 percent confident that you will never use anybody else again. A big thank you Terry And thank you for all your help, advice and support Jason Concorde Maintenance Services Ltd
Jason Hannam
Volvo V50 Sportswagon D2 [115] R DESIGN
Hi Terry Sorry for the late reply, its been a hectic day. Car turned up bang on time this morning Just been out in it and we are both more than pleased with it. Its been a pleasure to deal with you, thanks for persevering with it and if leasing turns out to suit then we'll definitely be returning to you for future business. Many thanks Steve
Stephen Davis
Vauxhall Astra 1.8 Design Auto
Hi Terry We took delivery of the car on Friday, thank you for all your help and assistance. It drives really well, and we hear it's economical to run. As a family we'll get used to it, its the smallest car we've owned - but its functional for us and we'll get in touch as soon as we are ready to upgrade. Thanks once again. Kind regards, Ade
Ade Thompson
Citroen C1 1.0 VTR+ 5dr (AC)
Hi Terry Just a quick line to say Thank you for all your hard work in getting me my lovely little C1 lease car. It was delivered as stated on the 28th May and I have had no problems with the running of the car or the lease company. I really appreciate everything you did for me as I asked so so many question when I first looked into leasing and you were always so polite and nothing was too much trouble. Many Thanks once again from a Happy motorist!!!! Kathleen Playford
Kathleen Playford
Citroen C4 1.6 VTi Exclusive
Ben Gale
Volvo XC90 2.4 D5 [200] SE Geartronic 12
Dear Terry, Thank you so much for all your help in getting our lovely new Volvo XC90. We had some trouble and wasted alot of time with a dealer; I came across your website and decided to give you a go, so glad we did! The whole process was smooth and easy, with excellent communications along the way. The car with the exact specification we wanted was delivered to us a few weeks later, perfect! Thank you for all your help and making this a pleasurable experience especially after the previous problems we had. I have no hesitation in recommending your service to friends and family and am happy for you to use my testimony. Hope to see you in 3 years when its time for a new car!! Best wishes, Julia Love Director
Julia Love
Hi Terry Just a short note to thank you very much for your help in finding the Passat CC, which I am totally delighted with, the car was delivered on time and in pristine condition. The overall service provided by yourself was exceptional and straight forward and I look forward to dealing with you again next time round. Kind regards James Aberdeenshire
James Cooper
VW GOLF 5DR HAT 2.0 TDI 140ps SE MK6
Hi Terry, This is a very quick note to thank you for all of you efforts in arranging my new car for me. You were given a tough spec - not so much with the car - but the lightening quick delivery that I required. This made it a tough ask in my opinion, but you made it seem as if it was an everyday occurrence for you. You also made me feel as if getting my car delivered was the most important task you had - I know (from working in Sales myself) that you are juggling many different requirements at the same time, but you handled this in a very professional manner and it was a pleasure to have given you my business. Your service was exemplary - second to none - and I will certainly have no problems in recommending your company to others! (please feel free to pass this on to other prospective customers you may have) Thanks again - and in 3 years I will be back!!! Best regards Mark
Mark Fitzgerald
Audi TT Roadster
Hi Terry, Got the car and Karen is over the moon with it. Thanks for your help with this and we will definitely call you if we need anything else. Thanks again Duncan
Duncan Jobson
Hi Terry Yes thanks, car was delivered by lunch time, all ok. Will be in touch again in a few years. Thanks for everything. Regards Alison
Alison Farrell
Nissan Qashqai 5dr H/B 2.0dci TEKNA
Hello mate, Just FYI, the car's arrived safe and sound. Thanks for all your help again, it's been invaluable. I've passed your details to a couple of guys where I work who've been asking , so hopefully there'll be more business for you. Chris Bates
Christopher Bates
Audi A4 1.9TDI SE Saloon
Terry Just a note to say thanks again, the car is great it's making an unbelievable difference, the number plate light started to work on it's own so that's good. Thanks Again Andy
Andy Moss
Mini 2dr Convertible 1.6 Cooper
Hi Terry Mini delivery all complete! Thanks for everything. I have done nothing but drive since it arrived - luckily the weather has been great - just perfect for a soft-top! Thanks again for all the personal help. We also run a family business and the personal contact really does make all the difference. I have recommended you already to a couple of business contacts looking for leasing deals - one of them is wanting a mini so hopefully you should receive some more business soon. Regards. Karen
Karen Bernard
Hi Terry Just a quick note to say thanks for your help in supplying the VW Touran, we're delighted! From the moment we placed the order to the car being delivered everything ran smoothly. When we require our next car we will be in touch. Thanks again for your help and service. Kind Regards Chris Brailsford
Chris Brailsford
Toyota Corolla 5dr Estate 2.0D-4D T3
Terry Thank you for getting back to me. Thank you for your reply and sorting out the carpets mats, as they will help to protect the car over the next 2 years. We will look out for them in the post. Amanda is delighted with the car and it arrived just in time for the Easter holidays. Although not in the same league as the SAAB, it is perfect for transporting our children and all their friends in safety and comfort. The real test will be next month when we take it through the Alps, down to Italy and back again. Best regards Kevin Woods
Kevin Woods
Renault Clio Extreme
Dear Terry, I know I said that I would contact you with a letter so here it is, Sorry it's a bit late. Just to say a BIG Thank you for all the help and guidance you gave me in selecting my new car, you made the process so easy. I have just a small query, what do I do with the services do I take it along to the nearest Renault car dealership? or can any car garage do it as my husband works for a Mercedes dealership. I look forward to hearing from you soon, take care, Michelle Knibbs
Michelle Knibbs
Citroen Xsara Picasso 2.0 HDI Exclusive
Terry, Thank you so much for organising the car. It was great doing business with you, simple, effective and friendly. Will miss the chats regarding the Retrievers. Thanks again Caroline p.s. love the car
Caroline & Malcolm Ross
SAAB 9-3 Vector Sport 1.9Tid 150 Saloon
Terry I have received the aerial for the car thanks for that. Sorry I haven't been in contact but I am very busy. The car is excellent and my wife is very happy. I must admit that leasing a car over the internet through a company I had never heard of made me very nervous, we've all heard horror stories. I am glad to say that these concerns proved to be completely unfounded. The car we have received exceeds expectations. Thank you for your perseverance on our behalf, I appreciate that our financial irregularities made the process four times as complicated as it should have been. I would have no hesitation in unreservedly recommending your firm to anyone and will definitely return to you for our next vehicle. On a personal note, I have enjoyed the good humour that you have confronted every obstacle we have presented. Many thanks. Craig Godwin Managing Director
Craig Godwin
Audi A3 2.0 TDI SE 3dr Manual
Hi Terry Picked it up on Saturday. It runs like a dream. Thanks for all your help and persistency with this. Despite every obstacle we've had thrown at us, especially trying to source this across the Christmas break you've continued to chase and ensure that the deal was completed at the most competitive price. Thanks again Chris
Christopher Bates
Kia Sorento 2.0 CRDi 1 5dr 2WD SW
Hello Terry, This is just a brief note to thank you for your assistance in securing my new vehicle for me. The whole process from start to finish went smoothly and the paperwork was minimal, especially since your quote was one of the most competitive I was given. I found that you treated me with courtesy and efficiency and would have no hesitation in recommending your company to others. Once again, many thanks for your assistance and no doubt we will speak in the future. Kind regards Paul Kenney
Paul Kenny
Volvo C70 2.0T Convertible
Terry, The car arrived yesterday at 7:30, so it was a nice way to start the week. The car its self is fantastic, I spent all day driving round to friends houses to show them the roof going up and down. Thanks for getting the delivery sorted out, it was disappointing to have to wait the extra week for the car, but now it's here it was definitely worth waiting for. I think the colour of the car is probably better than the blue I wanted at first and with the blue roof (which I wasn't expecting but was a nice extra) it looks even better than I expected. Thanks Paul
Paul Harrison
Vauxhall Insignia 2.0 CDTi 130 Hatchback
Dear Terry, With the passing of August recently, it brought to mind the events that unfolded the same time last year with regard to the leasing of a vehicle through you. Even a year down the line, I am completely satisfied with the level of service I have continued to receive from yourselves and can highly recommend your operation to other employers seeking potential leasing solutions. A further comment on those "troubled" times, when we were asking for delivery of a vehicle within days is that I was pleasantly surprised with the level of detail and attention you applied as well as with the speed of responsiveness to questions and concerns and finally, and most importantly, with you meeting our final delivery requirements and giving 100% customer satisfaction. It was at the time, and still is, very much appreciated. Many thanks John Wood
John Wood
Hi Terry Just a short note to thank you very much for your help in finding the Passat CC, which I am totally delighted with, the car was delivered on time and in pristine condition. The overall service provided by yourself was exceptional and straight forward and I look forward to dealing with you again next time round. Kind regards James Aberdeenshire
James Cooper
Hi Terry Car arrived today its lovely just what we were looking for. Thanks for all your help with this and we will no doubt be in touch when this lease runs out. Thanks again Nikki and Ray
Nikki and Ray
Hi Terry, Alf at Seat Manchester fixed me 7 days free cover so I'm covered till Xmas day. I'll sort something out long term before then. Thanks very much for all your support and help in getting me sorted with the car after my credit issues. I really appreciate it. Love the car! Thanks Jon
Jon Morecroft
Merc C220 CDI BlueEFFICIENCY SE 4dr Auto
Dear Terry and Andrew, I've received the car today around 12.00 noon. It arrived in perfect condition. The vehicle is great, I haven't had the pleasure of driving it yet, apart from about 150 yards to park it in the secured car park. I have not even had the chance to check if all the equipment is functioning as it should, but I believe everything should be in good working order. I will obviously let you know if anything isn't. So, a big "THANK YOU" to both of you for the great support, service and a smooth and perfectly timed delivery. Well, obviously also a big thank you to my Director, David, who's signed the paperworks.... Kind Regards Giuseppe
Giuseppe Fiore
Peugeot 308 1.6 HDi 90 SR 5dr Hatchback
Hi Terry, Thank you so much for your help to find me a nice car. I am really impressed with your service. You were very patient with me even though I changed my mind so many times and you were very quick to find the details for so many cars. I am sure you have plenty of contacts and you were willing to go extra mile to find me a good car rather than trying to sell me a random one. It is very difficult to find someone honest like you nowadays in the market. It was a pleasure doing bussiness with you. Thanks again and I will definitely recommend you to my friends who is already interested in taking a car for hire. I tried to call you later on Friday but I think it was bit too late. I hope you had a good Christmas. I wish you and your family a very good new year. God bless you. With regards, Ramesh.
Saravanamuthu Ramesh
C350 CDI BlueEFFICIENCY Sport 4dr Auto
Morning Terry Sorry I missed you call last week but just want to say thank you for the great service you provided, the overall experience and service I received was first rate. In fact I have recommended you to a colleague who is looking to lease a car now!!! Can you phone me when you are free or email me your phone number as I have misplaced it!! Thanks Chris
Chris Goodall

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